FAQ – Gannan Navel Orange Export Questions & Answers
Find answers to common questions about our products and services
Below you will find answers to the most frequently asked questions about Gannan Navel Oranges, our export services, ordering process, and more. If you cannot find the answer you are looking for, please do not hesitate to contact us directly.
What makes Gannan Navel Oranges different from other oranges?
Gannan Navel Oranges are grown in the unique subtropical climate of Jiangxi Province, China. The region's red soil, abundant rainfall, and optimal temperature create ideal growing conditions. Our oranges feature a superior sugar-to-acid ratio of 12:1 to 15:1, thinner peel (25-30% of fruit weight), higher juice content (45-50%), and a distinctive aromatic profile with honey and floral notes.
When is the best season for Gannan Navel Oranges?
The harvest season runs from late November through March. The peak season with optimal sweetness is December through January. With our advanced cold chain logistics, fresh oranges are available for export from November through May.
What sizes of oranges do you offer?
We offer four size grades:
- Extra Large: 80-85mm diameter
- Large: 75-80mm diameter
- Medium: 70-75mm diameter
- Small: 60-70mm diameter
Are your oranges seedless?
Yes, all our Gannan Navel Oranges are 100% seedless. This makes them ideal for fresh consumption and convenient for consumers of all ages.
What is the minimum order quantity (MOQ)?
For export orders, our minimum order quantity is one 20ft container (approximately 10-12 tons). For larger orders, we offer 40ft containers (approximately 20-24 tons). Sample shipments can be arranged for new customers to evaluate quality before placing larger orders.
How can I place an order?
To place an order, simply:
- Contact us via our website contact form or email
- Specify your requirements (quantity, size, packaging, destination)
- Receive our quotation within 24 hours
- Confirm order and arrange payment
- We handle shipping and documentation
What payment methods do you accept?
We accept the following payment methods:
- T/T (Telegraphic Transfer): 30% deposit, 70% before shipment
- L/C (Letter of Credit): Irrevocable L/C at sight
Payment terms can be discussed for long-term partners.
Can I get a sample before ordering?
Yes, we can arrange sample shipments for serious buyers. Sample costs and shipping fees apply, which can be deducted from your first container order. Contact us to discuss sample arrangements.
What countries do you ship to?
We export to over 50 countries worldwide, including:
- Asia: Japan, South Korea, Singapore, Malaysia, Thailand, Vietnam, Indonesia, Philippines
- Europe: Germany, Netherlands, UK, France, Spain, Italy, Russia
- Americas: USA, Canada, Brazil
- Middle East: UAE, Saudi Arabia, Kuwait
What is the lead time for orders?
Standard lead time is 7-14 days from order confirmation to shipment. This includes:
- Order processing: 1-2 days
- Quality inspection and packaging: 3-5 days
- Documentation preparation: 1-2 days
- Container loading: 1 day
How do you ensure freshness during shipping?
We maintain product freshness through our comprehensive cold chain system:
- Temperature-controlled storage at 4-8°C
- Humidity optimization (85-90%)
- Refrigerated containers for ocean freight
- Real-time temperature monitoring
- Proper ventilation in containers
With proper handling, our oranges maintain freshness for 30+ days.
What packaging options are available?
We offer various packaging options:
- Standard Cartons: 10kg, 15kg, 20kg
- Gift Boxes: Premium packaging for retail
- Bulk Bins: For wholesale distribution
- Custom Packaging: Available upon request with your branding
What certifications do you have?
We hold the following international certifications:
- Global G.A.P.: Good Agricultural Practice Certification
- ISO 22000: Food Safety Management System
- HACCP: Hazard Analysis Critical Control Points
- FDA Registration: US Food and Drug Administration
- China Green Food: Organic-compliant standards
How do you ensure quality control?
Our 5-stage quality assurance process:
- Pre-harvest Testing: Sugar content and maturity verification
- Hand Selection: Expert pickers choose only premium fruits
- Size Grading: Precise sorting by diameter
- Visual Inspection: Color, shape, and skin quality assessment
- Final Quality Check: Random sampling before packaging
What is the shelf life of your oranges?
Under proper storage conditions:
- Room temperature: 7-10 days
- Refrigerated (4-8°C): 30+ days
- Cold chain maintained: Up to 45 days
Do you use pesticides on your oranges?
We follow Integrated Pest Management (IPM) practices, which means:
- Minimal pesticide application only when necessary
- Use of biological control methods
- Strict adherence to international MRL standards
- Regular residue testing
All our products meet international food safety standards.
Still Have Questions?
Our team is ready to assist you with any inquiries about our products, pricing, or export services.
